Privacy Policy

This policy explains how Microtechie LLC (“we”, “us”) handles personal information collected through this website, microtechie.online, and in the course of providing IT services to our business clients.

Information we collect

• Enquiries you send us: your name, company, work email, phone number and the details you include in a message.
• Technical data: standard information your browser sends when you visit (such as IP address, browser type and pages viewed), which may be recorded by our hosting provider for security and performance.
• Advertising and analytics data: if we use tools such as Google Ads or Google Analytics, they may set cookies or similar technologies to measure visits and the effectiveness of our advertising.

How we use it

• To respond to enquiries and provide quotes.
• To deliver, document and invoice services under an agreement with your business.
• To operate, secure and improve this website and measure our advertising.

We do not sell personal information.

Client systems and data

When we support a client's systems we may have access to that business's data. We access it only as needed to perform the work agreed with the client, and we handle it under the terms of our service agreement with that client.

Sharing

We share information only with service providers that help us run the business (for example hosting, email, ticketing and accounting providers), with vendors when a client asks us to escalate an issue, or where required by law.

Cookies and your choices

You can block or delete cookies in your browser settings. You can manage personalized advertising from Google through Google's Ads Settings.

Retention and security

We keep enquiry information only as long as needed to respond and for reasonable business records, and client records for the length of the relationship and any period required by law. We protect information with access controls and multi-factor authentication.

Your rights

You can ask us what information we hold about you, and ask us to correct or delete it, by contacting us through the details on our contact page. Depending on where you live, you may have additional rights under local law.

Changes

We may update this policy; the date at the top shows when it last changed.