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Remote & on-site

Fixed remotely when possible, in person when it matters.

Most business IT issues — accounts, email, software, configuration — are resolved remotely within minutes of being logged. Cabling, hardware, network equipment and office moves need someone on site.

How support is delivered

Remote first, on-site by arrangement.

Remote support

  • Secure, staff-approved remote sessions only — never unsolicited
  • Microsoft 365, Google Workspace and cloud administration
  • Software, configuration and account issues
  • Monitoring and patching of managed devices

On-site support

  • Network, Wi-Fi and firewall installation
  • Hardware replacement and new workstation setup
  • Printers, copiers and shared office equipment
  • Office moves and new locations

Tell us where your offices are when you get in touch and we'll confirm what's practical for on-site work.

Get in touch

Need dependable IT for your team?

Talk to us