Home/Remote & On-Site Support
Remote & on-site
Fixed remotely when possible, in person when it matters.
Most business IT issues — accounts, email, software, configuration — are resolved remotely within minutes of being logged. Cabling, hardware, network equipment and office moves need someone on site.
How support is delivered
Remote first, on-site by arrangement.
Remote support
- Secure, staff-approved remote sessions only — never unsolicited
- Microsoft 365, Google Workspace and cloud administration
- Software, configuration and account issues
- Monitoring and patching of managed devices
On-site support
- Network, Wi-Fi and firewall installation
- Hardware replacement and new workstation setup
- Printers, copiers and shared office equipment
- Office moves and new locations
Tell us where your offices are when you get in touch and we'll confirm what's practical for on-site work.
Get in touch